Hi! Please help. We are having problems with our eBIRForms Offline program when we are submitting our final copy we always encountered this error message; "Your tax return was not submitted online due to any of the following reasons that may interrupt the submission process: -slow internet connection -overly restrictive firewall". Upon checking our internet speed connection sure that is not the problem same goes with our firewall since it was turned off so we are asking for your help regarding this matter since this is taking up so much of our time and effort. We appreciate your favorable response for this. Thank you very much.
Check your firewall restrictions on your computer. If it's not solved, then check your internet firewall. Contact your internet service provider to assist you regarding this.
I can't submit our eBIRForms 1601-e ..when I press submit box always says "if your intention is to make an amended return, kindly tick on the amended return....etc." . I already validated and just need to submit/final report. It won't submit keep getting the same message.
You have already submitted / filed the same return for that month. If you are trying to make an amended return, simply click "yes" on item no. 4. If not, check your main menu, look for the return, I'm sure it's in there.
Same here cannot submit my 2550M.. The response was my system is offline even though I'm connected online.. Please help. And I've done through my computer's firewall and same is also happening on my laptop. Please help
Were having the same problem also. I started trying to send 2550M from 11 am using 6.0 until now. Nag try na din po ako ng version 5.0 and it doesn't work. Please help. Thanks!
May I know if you were able to file your April form successfully? I am still having no success in submitting my final copy. I experienced the same problem last month and missed the deadline. This time again, I still have the same problem!
You need Soda pdf 8 to convert the bir form into pdf copy. Once installed, click the print tab, then select the pdf 8 in the printer list, then press apply and print.
[email protected] AND [email protected]
The above emails were confirmed by the BIR Personnel named Renz Sumaculod (BIR Main) when I called them.
Hope this helps.
bir.gov.ph